After your order

Complaint, replacement, or refund

Choose what you need, then tell us your name, mobile, email, and order number. Photos of the box and fruit help us act the same day.

Complaint

Tell us if fruit arrived damaged, the wrong variety, short quantity, or not as expected. We read every complaint and usually call the same day.

Replacement

The usual path for a quality or shortage issue. We pack a new box of the same or an agreed variety and ship it as soon as we can.

Refund

Choose this if the order did not arrive, was cancelled, was paid twice, or we cannot replace it. Refunds go to UPI or the original payment method.

What do you need?

Tap one. The rest of the form will match your choice.

Complaint Something was wrong with the order that arrived. Replacement Send a fresh box in place of what arrived. Refund Money back to UPI or your original payment.

Full name

Mobile

Order number

Shown on the confirmation email. You can also track the order.

Reason

Quantity affected

What happened

Photos or videos (optional, up to 6)

Add photos or a short video Drop files here or click to browse · up to 50 MB each

We read it the same day You get an email as soon as this form is received.
We may call the mobile you gave A photo of the open box and fruit helps us decide quickly. Apples are perishable, so time matters.
We confirm a replacement, refund, or next step Replacement is usual for quality. Refund if we cannot replace.

Already know the order is on the way? Track it here. Something else? Write to us.